Because they’re not really active in Europe, except for certain transatlantic flights, I took the advantage of trying out Virgin for the first time while I’m still in the US
The flight I took (from SF to LA) was not particularly a long flight, but long enough to get a feel of what Virgin has to offer as an airline. I started noticing the ‘differences’ with regular airline companies at the check-in. There was some kind of nicer atmosphere. They turned the environment into something more enjoyable through the use of up-lighters, vibrant colors, funky music, flowers on the table, stylish outfits, etc.
Also the tickets are designed to differentiate. Not that they are that special, but you know, it’s always nicer to have something which looks a bit better. Also the stamping/marking of the tickets is done differently. This happens by punching a hart-shaped hole in your ticket instead of tearing a part of it.
Moving on to the terminal. I don’t know if this is because of Virgin or if it’s the standard at SFO terminals but there were many nice chairs, benches, workplaces as well as a lot of plugs everywhere.
Also inside the plain my experience was very good. They have nice up-lighters to create a purple environment and have screens for every seat. I also wrote this post very comfortably during the flight. Had a lot of space for my legs and the seats were great.
So was there really nothing bad at all? Well, the flight had a 1 hour delay (don’t know if Virgin’s to blame though). And I must be honest, despite the fact that my experience was great, I don’t know if it’s worth the price. Yes you get a value for you money, but actually (as a student on a budget) I don’t care enough to pay the extra. Maybe in 5 years, when I have more money to spend and appreciate comfort more, I might be able to become a regular customer!